Customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer returns and exchanges in accordance with the terms and conditions below.

Right to a refund

The customer has the right to return the product within 14 days from the day of receiving the shipment.

Refund conditions

For a return to be accepted, the product must be:

– unused

– undamaged

– u originalnom pakovanju sa etiketom

We reserve the right to refuse returns if the product does not meet the stated conditions.

Refund process

To start the return process, you need to contact us via email: customer@legatuslife.com

You will then receive instructions for sending the product.

Return costs

The costs of sending the product are borne by the buyer, except in cases where the product is damaged or there was an error on our part.

Refund

After receiving and inspecting the returned product, we will issue a refund in the same manner in which payment was made, as soon as possible.

Product replacement

If you would like to exchange for another product or size, you can indicate this when initiating the return, subject to item availability.

Damaged or wrong products

Ukoliko dobijete oštećen ili pogrešan proizvod, molimo vas da nas odmah kontaktirate kako bismo problem rešili u najkraćem roku.

Policy changes

We reserve the right to change this policy at any time. All changes will be effective upon posting on the website.